Resume must include information specific to the preferred criteria listed below. Make sure that your resume references your knowledge, skills, and abilities as they relate to the preferred criteria. Ideally, the preferred criteria should be addressed in a separate section in your resume. The system only allows for one document to be submitted so your preferred criteria must be part of the resume.
POSITION DESCRIPTION: Senior Librarian/Assistant Branch Manager
Employee assists the manager with the planning, delivery and evaluation of day to day operation and management of the branch; assists the manager in the planning and supervision of all library services; assists the Branch Manager in supervising staff; assists in the planning and monitoring of branch operations and customer service; assists in resolving customer service concerns and complaints; trains, develops and evaluates staff; responds to personnel concerns/complaints and resolves problematic/difficult issues; collaborates with other supervisory staff to reinforce activities and services in support of MCPL's strategic plan, mission statement and vision; assists the manager in maintaining and developing the branch materials' collection; assists in planning and implementing branch programs; serves on system-wide committees and task forces; participates in professional, cooperative, and community organizations; assists manager in planning, implementing and evaluating Departmental policies and procedures; provides direct library service to a diverse community which includes children, teens, adults, seniors and people with disabilities; assists the public with their needs for reader's advisory information and reference; is proficient in the policies and procedures of circulation services; assists and instructs customers on the use of electronic resources including OPAC, Internet, databases, libguides, ereaders and library software; coordinates Sunday service which includes scheduling staff; assists with tracking building maintenance and repair work, and contributes to the branch's physical plan in terms of safety, security and cleanliness.
Service can be provided in the stacks with or without electronic devices, at an information point within the branch or outside our walls in the community. Service may be provided in person, by telephone, electronically or by social media.
As a supervisor of unionized employees, this position has a responsibility for fostering a positive labor relations environment based on mutual trust, respect and cooperation.